AML & KYC Policy

SnapCash uses risk-based anti-money laundering, sanctions, fraud-prevention, and know-your-customer controls to help protect the platform, our users, and our payout partners.

This policy describes when SnapCash may request verification, what information we may review, and what actions we may take before allowing account activity or payouts to proceed.

SnapCash may perform account, payout, and activity reviews to confirm a user's identity, prevent fraud and abuse, enforce eligibility rules, satisfy payout-partner requirements, and respond to legal or regulatory obligations.

• Before or after a first payout request, or when payout activity exceeds internal risk thresholds.
• When account information, country, device, referral activity, or payout details appear inconsistent or misleading.
• When we detect unusual velocity, duplicate-account indicators, reversal risk, suspected self-referral abuse, or other suspicious behavior.
• When a payout partner, provider, financial institution, or legal authority requires additional review.

• Legal name, date of birth, residential address, and country of residence.
• Government-issued identification, selfies or liveness checks, and proof of address where appropriate.
• Confirmation of payout destination details, such as the PayPal email or gift card delivery information attached to a withdrawal request.
• Additional records reasonably necessary to investigate fraud, support a dispute, or comply with law.

While a review is in progress, SnapCash may pause a payout request, delay access to certain features, request additional documentation, or temporarily restrict account activity.

If we cannot verify the information provided, if the risk cannot be resolved, or if applicable law or partner requirements prohibit the activity, we may decline the payout, reverse or withhold rewards where permitted, or close the account.

SnapCash may screen users, payout requests, and related data against sanctions, watchlist, fraud, and other risk signals. We may refuse or block access in prohibited jurisdictions or where we reasonably believe a transaction, user, or counterparty is restricted or unlawful.

We retain verification and review records for as long as reasonably necessary for fraud prevention, security, auditability, dispute handling, partner requirements, and legal compliance.

Verification data is handled under the SnapCash Privacy Policy and shared only with personnel, vendors, providers, advisers, or authorities that need the information for a legitimate operational or legal purpose.

If you believe a review decision was made in error, contact SnapCash Support and provide the relevant account and payout details. Some decisions may remain final where required by law, payout partner rules, or provider evidence.